Communications

Multiplex Communications

Distribution Of Signals To Multiple Agent Stations

No:6798755

Apparatus and method for controlling and managing individual directed sessions in a communications system

No:6925065

Apparatus and method for providing multimedia conferencing services with selective information services

No:5787162

Apparatus and method for scheduling urgent communication sessions

No:6393018

Apparatus and methods enhancing call routing to and within call-centers

No:6175564

Apparatus and methods for managing multiple internet protocol capable call centers

No:7295568

Apparatus, method and system for decision making to support network selection for datascasting in hybrid networks

No:5930238

Asynchronous transfer mode (atm) multicast tree delivery switching

No:5864615

Audio communications inferface, method and communications system for connecting a remote agent to a telephone switch

No:5983192

Audio processor

No:5825771

Audio transceiver

No:5023868

Automated call handling apparatus

No:7203177

Bandwidth efficient conferencing system with distributed processing

No:6115380

Broadband telecommunications system

No:5339315

Cable broadcasting system and the transmission center for on demand program services

No:5857017

Call waiting notifying apparatus

No:7324464

Communication system with connectable interface device

No:6226273

Communications network management

No:5848143

Communications system using a central controller to control at least one network and agent system

No:7165035

Compressed domain conference bridge

No:5764902

Conditional insert or merge in a data conference

No:6792265

Conference call setup utilizing a wireless access protocol capable telephone

No:6963574

Conversation of access network bandwidth during multiuser call connections in a broadband telephony network

No:4942602

Coordinated transfer of voice and information through a network of digital switches

No:6314089

Creating and using an adaptable multiple-contact transaction object

No:6985450

Device for aggregating, translating, and disseminating communications within a multiple device environment

No:6795404

Device for aggregating, translating, and disseminating communications within a multiple device environment

No:5127003

Digital/audio interactive communication network

No:5740157

Distributed control methodology and mechanism for implementing automatic protection switching

No:5434852

Distributed processing architechture for control of broadband and narrowband communications networks

No:6065058

Dynamic push filtering based on information exchanged among nodes in a proxy hierarchy

No:6633579

Efficient method for storing multicast trees

No:5329523

Extension agent system of isdn electronic exchange

No:6289094

External positivistic forward transfer in call routing systems

No:6965593

High bandwidth broadcast system having localized multicast access to broadcast content

No:6101180

High bandwidth broadcast system having localized multicast access to broadcast content

No:6262982

High bandwidth broadcast system having localized multicast access to broadcast content

No:6411616

High bandwidth broadcast system having localized multicast access to broadcast content

No:5819048

Image data processing apparatus transmitting data in accordance with a reception rate

No:6240091

Implementation of access service

No:6404747

Integrated audio and video agent system in an automatic call distribution environment

No:6256389

Integrated telecommunication collaboration system

No:6061440

Intelligent switching system for voice and data

No:6373936

Intelligent switching system for voice and data

No:5946646

Interactive advertising system and device

No:7453830

Internet architecture for software based acd

No:6934277

Internet web site with audio interconnect and automatic call distributor

No:7298763

Managing bandwidth on demand for internet protocol messaging with capability for transforming telephony calls from one media type to another media type

No:6333936

Method and apparatus for allocating processing resources

No:6535492

Method and apparatus for assigning agent-led chat sessions hosted by a communication center to available agents based on message load and agent skill-set

No:6173332

Method and apparatus for computing over a wide area network